Community
What to Expect at Your First Dental Visit at Crystal Martin, DDS.
If it’s been a while since you’ve seen a dentist, or if you’re visiting a new office for the first time, it’s natural to feel a little uncertain. At Crystal Martin, DDS, in Ellisville, we want to take the mystery (and the stress) out of your first dental visit.
For us, dentistry is about relationships, not just teeth. We’re here to support your smile and your overall well-being, with kindness, honesty, and no pressure.
Here’s a step-by-step look at what to expect when you join our dental family.
A Warm Welcome from Familiar Faces
From the moment you walk in, you’ll be greeted by a team that’s been together for over 15 years. We pride ourselves on knowing our patients by name, and many of our new patients say they immediately felt like part of the family.
Our front desk team will:
- Help you check in
- Review your dental and medical history
- Answer any questions before your appointment begins
Feeling anxious? Just let us know. We offer comfort amenities, including nitrous oxide and even snuggles from our comfort dog, if desired. Our goal is to help you feel at ease from the very start.
A Gentle, Comprehensive Exam
Dr. Crystal Martin takes a prevention-first approach to care, which means your first visit will include a full examination focused on long-term dental health. This typically includes:
- A review of your dental and medical history, because your overall health matters to us, not just your teeth
- Digital X-rays for a detailed look at your teeth, jaw, and airway (especially helpful if you’ve been snoring or suspect sleep apnea)
- A thorough check of your gums, bite, and oral tissues, including an oral cancer screening
We also take the time to listen, if you have specific concerns or are experiencing pain, we’ll focus on that first.
Whether you’re here for routine care or you’ve been avoiding the dentist due to fear or past experiences, you’re safe here. We meet you exactly where you are, without judgment.
Professional Cleaning and Gum Health Check
In most cases, you’ll also receive a gentle cleaning during your first visit, especially if it’s been a while.
Our hygiene team will:
- Remove plaque and tartar buildup
- Polish your teeth for a fresh, clean feel
- Assess the health of your gums and check for any signs of gum disease
Healthy gums are the key to keeping your natural teeth for life. That’s why we prioritize preventive care, early detection, and patient education.
Honest Conversations, Not Pressure
At Crystal Martin, DDS, we believe in open, honest conversations, not high-pressure sales tactics.
If we see something concerning, like decay, damage, or gum disease, we’ll:
- Explain it clearly
- Show you exactly what we see
- Discuss all available treatment options
Whether you’re exploring same-day crowns, cosmetic improvements like veneers, dental implants, or just need routine care, you’ll always know the “why” behind any recommendation.
You’ll leave with a full understanding of your oral health and a plan that feels right for you.
Planning Your Dental Journey
Your first visit is also a great time to ask questions about:
- Insurance coverage (We’re in-network with Delta Dental Premier and Cigna, but we also file out-of-network claims on your behalf)
- Flexible payment options (including third-party financing through Cherry)
- Future appointments or treatment planning
Whether it’s a small cavity or a full smile transformation, we’ll help you build a care plan that fits your life, your budget, and your goals.
More Than Just a Dental Appointment
At Crystal Martin, DDS, we believe your smile matters, but you matter more.
Our entire team is dedicated to creating a practice where you feel heard, valued, and at ease. We take time to understand your story, your health, and what you truly want out of dental care.
If you’re feeling nervous, hopeless after letting your dental health slide, or just need a fresh start, you’ll find no judgment here, only support.
Your Comfort Comes First
- Therapy dog available for emotional support
- Complementary nitrous oxide for relaxation
- A team that listens first and treats second
- Payment plans to make care accessible
Ready to Book Your First Visit?
We’d love to welcome you to our Ellisville office. Whether you’re new to the area or just looking for a dentist who truly listens, Crystal Martin, DDS, is here for you.
Call us today or schedule online to get started.
Disclaimer: The content of this blog is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of qualified health providers with questions you may have regarding medical conditions.
Crystal Martin, DDS
Crystal Martin Family Dentistry